Looking for Answers? Our FAQ has you covered. If these frequently asked questions don’t clear up confusion, feel free to give us a call at 1-888-346-8899.

 

What is a Microchip?

A transponder, or microchip, is a very small capsule, about the size of a grain of rice, that contains a computer chip which stores an identification code that is unique and specific to the animal which receives the implant. Microchips are very reliable, non-alterable, and will last the lifetime of your pet.

What is RFID?

Radio Frequency Identification (RFID), like barcode, magnetic stripe, voice data entry, and other automatic identification technologies, is an information acquisition technology. For more technical information, click here: ABC's of RFID. RFID allows for more reliable, and error-free, collection of data in all kinds of environments, harsh and otherwise.

Do EIDAP's microchips meet the ISO 11784/11785 standard?

Yes. Every microchip and reader we sell meet the ISO 11784/11785 standard required by most countries. For more information on ISO standards, please check out our ISO page.

Where is the microchip implanted?

The microchip is placed under the skin on the back, just in front of the shoulder blades.

Is the Microchip Trackable?

No. While there are other devices on the market, such as collar-mounted GPS units, implanted microchips are not trackable. Your pet's microchip must be scanned, and the corresponding registration accessed for owner information.

Is this the same as the city licence?

No. Most municipalities require you to register your pet and licence them accordingly. Many offer discounts if your pet is also microchipped, but these are two different registrations. The microchip registration is global, and the city licence is local.

My pet is missing! What do I do?

We understand how stressful it is when your pet is missing, and we want to help! We have launched a Lost Pet Notification form online to help you get all the important information to us as quickly as possible. Be sure to let us know if your contact information has changed as well. We also recommend contacting your local Humane Societies, SPCA's, Animal Control agencies, and vet clinics in the immediate area to let them know that your microchipped pet is missing. The more people who know you're looking for your pet, the better!