Microchips do not require activation. They must, however, be registered! You can log in through the Pet Owner Sign up/log in tab to register or review your file.
The person listed on the file as owner can authorize the transfer to you at no charge. They can do this by logging into their account and transferring the pet to you under the pets profile tab or by sending an email to email@example.com authorizing the change to you. If that option is not available, you can complete the transfer request with payment online. Once payment has been received we will review and obtain the necessary authorizations to update the file.
A transfer request is not required if the owner on file is deceased or if a rescue/ pet professional can provide surrender documents from the owner on file. All supporting documents can be sent to firstname.lastname@example.org for review.
Yes. you can register any address in our database. There is no additional fee to add a foreign address on file.